How do I update my personal information?

Contact us via mm78 Live Chat (24 hours) or email support@mm78.pro. We will correct any inaccurate data and fill in any incomplete data for you.

Privacy Protection

mm78 Privacy Policy

The security of your personal information at mm78 is our top priority. This policy explains how your data is protected.

This Privacy Policy ("Policy") applies to players using the mm78 website (mm78.pro). We handle your personal information with care and clearly set out here how data about you is collected, used, and protected. By continuing to use the mm78 platform, you are considered to have read and agreed to the terms of this Policy.

Last updated: 29 October 2026

Information We Collect

mm78 collects only the information necessary to support player account registration, payments, and services. The types of data collected are as follows—

Identity Data

Full name
Date of birth (to verify you are 21+)
Email address
Contact phone number
Government-issued ID card details (at the time of KYC verification)

Financial Data

KBZPay, Wave Money, AYA Pay, CB Pay account numbers
Bank transfer details
Deposit / withdrawal records
Payment verification records

Gaming Data

Game play history
Bet and win/loss records
Bonus usage history
VIP level and loyalty records

Technical Data

IP address
Browser type and version
Device information
Cookie records
Access logs and session data

How is your data used?

mm78 uses the information collected only for the following purposes—

To create, verify and manage player accounts
To process deposits, withdrawals and payments
To carry out legally required age verification (21+) and KYC processes
To provide players with a good gaming experience
To manage bonuses, promotions and VIP rewards
To maintain platform security, prevent fraud and stop money laundering
To meet legal obligations
To improve our service and support
To reach out to players personally when they request it

Data sharing and disclosure

mm78 strictly follows a no-sell policy — your personal data is never sold, rented or shared with third parties without authorisation. Data is shared only in the following situations—

Payment processing: Only the data needed to carry out transfers with KBZPay, Wave Money, AYA Pay, CB Pay and banks is shared.
KYC / AML verification: Data may be shared with authorised verification services to carry out legally required KYC and anti-money laundering (AML) checks.
When required by law: Data will be disclosed when compelled by a court order, regulatory authority action or other legal obligation.
Technology service providers: Server security, data storage and data verification providers handle only the data they need and are bound by strict confidentiality agreements.

Cookies and tracking

Essential cookies

These cookies are required for the platform to function properly. They cover login session management, security checks and core operations. Blocking these cookies will affect your access to our services.

Functional cookies

Used to improve service quality and remember player preferences — for example, language selection and game history display settings.

Analytics cookies

Collect visit counts, interaction patterns and platform usage data to help improve our service. This data is reviewed as aggregated statistics only and is not used to identify individuals.

Cookie management

You can control, block or delete cookies through your browser settings. Please note that blocking essential cookies will affect your ability to use the platform's services.

Data storage and security

mm78 applies industry-leading security measures to protect player data—

SSL/TLS encryption: Every data transmission and receipt is protected with SSL/TLS encryption.
Database protection: Data stored in the database is protected with encryption and access controls.
Two-factor authentication (2FA): Two-factor authentication is supported to prevent unauthorised access to player accounts.
Role-based access control: Staff access to data is restricted to the level that matches their role.
Security audits: Platform security is assessed through regular third-party reviews.

We are transparent that no technical protection can offer a 100% guarantee. Should a cybersecurity incident occur, mm78 will notify affected players as quickly as possible.

Data retention period

mm78 retains players' data only for as long as it is needed for the purposes it was collected, or as required by law—

Active accounts: Data is retained for the entire period that the account remains open with mm78.
Blocked / closed accounts: Financial records and KYC data may be retained for as long as required to remain compliant with applicable laws.
Data deletion: Once the legally required retention period has ended, data will be securely deleted.

Players' data rights

Every mm78 player has the following rights regarding their personal data—

Right to access

You can request to view the data mm78 holds about you.

Right to rectification

You can request that inaccurate or incomplete data be corrected.

Right to erasure

You can request that your data be deleted, where no legal restriction applies.

Right to data portability

You can request that your data be provided in a format of your choosing.

Right to object

You have the right to object to the processing of your data where it is based on our legitimate interests.

Right to restriction

In certain circumstances, you can request that the processing of your data be restricted.

To exercise any of the rights listed above, email us at [email protected] or contact us via 24-hour Live Chat.

Protection of minors

mm78 operates a no-knowingly-collect policy regarding data of persons under 21. We verify that players are 21+ at the time of registration through KYC checks.

If we become aware that a person under 21 is using mm78, all of their data will be immediately deleted and their account will be blocked. If you encounter such a case, please notify us immediately at [email protected].

Policy updates

mm78 reserves the right to update this Privacy Policy when necessary. Players will be notified of significant changes via an announcement on the platform or by email to their registered address.

Continued use of mm78 after an update is announced will be taken as acceptance of the revised policy. If you do not agree with any changes, please contact us promptly and we can close your account.

Privacy contact channels

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach the mm78 customer support team through the following channels—

Live Chat: 24-hour Live Chat support in Myanmar language is available on the platform
Email: [email protected]

We commit to always handling players' privacy requests with care.

Privacy protection FAQs

mm78 uses SSL/TLS encryption, database encryption, role-based access control, and regular security audits. Two-factor authentication (2FA) is also supported, which effectively prevents unauthorized access.

No. mm78 strictly enforces a no-sell policy — player data is never sold or rented to third parties. Only the data strictly necessary to process payments is shared with the relevant payment service providers.

Contact us via mm78 Live Chat (24 hours) or email [email protected]. We will correct any inaccurate data and fill in any incomplete data for you.

Data for active accounts is kept for as long as the account remains open. After an account is closed or deleted, financial and KYC data may be retained for the period required by law. Once that period ends, the data will be securely deleted.

mm78 uses cookies to maintain login sessions, perform security checks, remember player preferences, and analyse data to improve our services. You can control cookies from your browser settings. Note, however, that blocking essential cookies may affect how well our services work.

When significant changes occur, mm78 will post an announcement on the platform and notify players directly by email to their registered address. You can also check the "Last updated" date on this page.

Yes — except for data that must be retained by law (financial records and KYC data), you can request deletion of the remaining data by emailing [email protected] or through Live Chat. We will clearly explain what we are able to action.